Sunny five-room 120 sq.m flat near Prague Castle

Bewertet am: 02.01.2024 Length of stay: 4 Monaten

The flat itself is very spacious and comfortable. It was a good option for us as students, and the space worked very well for us. However, we were not at all happy with its condition when we arrived. Despite each of us paying a 270 euro service fee, when we arrived the flat was dirty, many things were broken, and there were only two sets of keys available for the three of us. Several cupboards were unusable as they were filled with clutter and broken items, the floors were unswept, there was hair everywhere, and the bedding was crumpled up and unwashed. My flat mate even had a bad reaction to the sheets which went away as soon as she washed them herself. The metal window blind in my room was defective and became stuck down, blocking any natural light. When I reported this to the landlord, Ms Tucker suggested it was not a problem as I could just sit in the living room instead, and then said I should try to find a Czech repairman myself despite this being expressly her responsibility as the landlord. Furthermore, soon after our arrival the main front door was damaged in an attempted break-in. Instead of inquiring after our welfare, Ms Tucker’s reaction was to suggest that we could be responsible for breaking in through our own front door. When it came to our second rent payment, there was a short delay in the money crediting to Ms Tucker’s account due to international transfer delays that we were not aware of. Despite me sending her evidence of the pending transaction, she threatened with terminating the lease, causing great stress to my flat mates and me. Finally, when Ms Tucker came round at the end of the tenancy she treated us with suspicion and disrespect. The flat had already been restored to a better condition than it was it in when we arrived, but she told me ‘people like you’ always come round and break things, blaming me for the faulty window blind that was already broken when we arrived. I had kept one radiator on in the house as I had one more night left and it was snowing, but she called me ‘foolish’ and ‘ridiculous’ for doing so. In summary, we did enjoy living in the flat but the experience was made much worse by Ms Tucker’s treatment of us. We believe that Flatio should consider if she is willing to fulfil her responsibilities as a landlord or treat her tenants with respect. In our experience, this was not the case.

Neighborhood
Its a very pleasant, quiet residential area. Coming back home was a welcome break from the busyness of the centre, but it was still fairly well connected by public transport.

Imogen W.