Cláudia F.

Dear Flatio,
I have always tried to follow all legal procedures and fulfill my obligations properly. When I received the invoices that were presented to me, I paid them in full.

Later, I received a notification stating that I had an outstanding balance of €34. As soon as I saw it, I contacted both your office and the apartment owner because I did not understand what this charge was for. Unfortunately, I did not receive any response from either side. The apartment owner even told me that I did not owe anything.

As a result, I assumed that this might have been a technical or administrative error, and time passed without any clarification.

More recently, however, the apartment owner accused me of being dishonest and unwilling to pay. I find this unfair and difficult to understand. The amount in question is very small and could have been resolved immediately if I had been properly informed. It was never my intention to avoid any payment.

What disappointed me most was that, instead of first clarifying the situation, I was insulted and judged without any investigation of the facts. I believe that in situations like this, there is no need for accusations or personal attacks. We should treat each other with respect, kindness, and understanding.

Despite being offended by these accusations, I still apologized for the misunderstanding and the situation that arose. In the end, everyone’s actions speak for themselves.

I wish everyone the best and hope that we can all treat one another with courtesy and respect.

Best regards,
Fazylbek

Neighborhood
normal

Recommended places nearby
no

It was really nice experience.

The accommodation was really great. Everything was perfect, clean and new.
We stayed at the place for 3 weeks and really enjoyed the time. Especially the terasse with the view is absolutly amazing.

Neighborhood
It is a rural area. The accommodation is located in a little village and you definatly need a car to get around.

But if you are looking for a place in nature and quite it´s perfect.
You have an amazing view over the nature and even see the ocean a little bit

Great place to live. Kind and helpful host. Extended my stay.

Great host, friendly, attentive, highly recommend A+

Claudia is a fantastic host!! Me and my family loved the place! 🥰😍

Neighborhood
The neighborhood is very family oriented, quiet, and safe.

Recommended places nearby
I recommend Parque da Paz. It is grate to play with the kids, exercise, picnic or simply to read a book and enjoy the quietness.

Cláudia’s flat was great! Such a perfect spot for longer stays in a great area. Super fast wifi and AC made all the difference while working from home in the heatwave.

The flat was well furnished and we enjoyed our stay. Location was good and easily could taxi into Lisbon centre in about 10-15 mins. We did encounter a few problems with the flat, as it had recently been refurbished, but I believe these issues were addressed after we left.

A unique, well-equipped, and tranquil house in an excellent location (with plenty of services nearby) in Almada, with an outdoor patio and grill. The host was super-friendly and helpful throughout our stay. After just a few days, we felt completely at home.

Recommended places nearby
Mercado da Romeira(restaurants), Sonho Antigo(bakery)

This flat is nice and cozy. It has everything you need: equipped kitchen, a/c, washing machine, iron, fast and stable wi-fi. The location is perfect. Communication was exceptional. That's a great deal for the money.
However, bedroom access was limited as it is the last floor and bed itseft was a bit small for two people. The bedcover is filled with feathers. Also, it is worth mentioning that smell of dampness (or mold) is noticable in the flat. Something to be aware of.

Neighborhood
Central location. The metro is 3 min away. There are some restaurants nearby.

Recommended places nearby
Brunch Al Parmigiano

The apartment is in a great location, although lots of construction work in the daytime currently, so I recommend keeping the windows closed if you're working, or using headphones.
The space is plenty for one person long-term. I think for 2 people it may feel too small, though would be perfect for a short trip. The shower is fantastic, warm and great pressure. Kitchen is well equipped for anyone who enjoys cooking, though the oven is not installed, just the stove.
Apartment is on the top floor, something to be aware of, although I didn't mind this at all.
Claudia is friendly, helpful and responsive. I would stay again in a heartbeat!

Neighborhood
The neighbourhood is lively in the day, quiet at night. There are plenty of supermarkets nearby, also lots of cool places for drinks, coffee or brunch. There's also a large south Asian community in the area so lots of great options for curry.

Recommended places nearby
I enjoyed Darshan Nepal (try the onion bhaji) and really good pizza at Jezzus.
Not local but I recommend going to Cacilhas by ferry and getting cheap, fresh seafood there.

Claudia was great. Very responsive and helped us out with issues immediately. It was a wonderful and cosy apartment, and very close to everywhere we needed to go. The Lebanese/Ethiopian place across the road was delicious. We felt very at home.

Thank you so much for our stay and we look forward to being back.

It was a lovely apartment, perfect for working at!

Exceptionally cooperative owner

Neighborhood
Very central to business and shopping districts of Lisbon

Recommended places nearby
No

Owner was very responsive and friendly . Helpful kindly person

Adoramos 😍
Localização - super bom
Apartamento tá quentinho
A Cláudia super simpática 😍

Neighborhood
Muito perto do praça de Comércio e Rossio

Cláudia is very kind host and we enjoyed our stay in her apartment :)

Claudia was great to work with! The apartment was super cute and had a lovely view of a church. It also has laundry and the best drying rack I’ve ever seen, which was very handy. I should note for anyone with mobility issues there are 4 flights of stairs that are quite narrow. Very authentic and old school (which I like), but it could be challenging for some folks. Otherwise, I would definitely recommend!

Neighborhood
Very friendly. However, keep your wits about you, this is still a big city.

Recommended places nearby
Bishu’s shop across the road. Very friendly man. Also the nepalese place is good and cheap.

We are very grateful to Claudia for staying! She was always in touch and helped with all questions, met us at a late time. The apartment is small but very cozy! There is everything you need, the apartment is very clean.

Not very convenient if you have heavy luggage, the apartment is on the top floor, you need to climb a narrow spiral staircase.

Безупречная коммуникация. Локация очень удобная - с точки зрения пешей доступности и транспортной развязки. Чистый район, приятные соседи а хозяйка самый отзывчивый и приятный человек.

Благодарю!

I agree with the comment below - Claúdia really is the best landlady ever! She is very communicative, helpful, easy going and will go that extra mile to make your stay is the best. She lent me a hairdryer and spare sheets while I was staying in her flat and was super helpful in making wonderful suggestions for where to buy beautiful Portuguese pottery and where to eat. She also helped me find a place to do a Covid test on a bank holiday weekend. She is really kind and keen to know how to improve the experience of her tenants.

Quite honestly, I could have lived in Claúdia's flat forever. I thoroughly enjoyed the flat and the washing machine was such a plus for me because I was lugging my laundry to the launderette at the previous place I stayed.

The flat is quiet, the internet is incredibly fast and the flat is very nicely decorated and well-equipped. The only downsides, which are not really downsides, is that you have to go up 4 flights of (narrow, spiral) stairs (great exercise) and the slanted roof in the bathroom and bedroom can sometimes mean that you bump your head occasionally if you are tall. But quite honestly, this has been one of the best flats I have rented and I would love to be able to stay here again in the future. Thank you so much Claúdia!

Neighborhood
Extremely central. I walked everywhere.

Recommended places nearby
So many good places! Remi across the street was my go-to cafe but there are so many great cafes and restaurants in the area!

I’ve stayed in a lot of rentals and I can say Claudia is by far the best host I’ve ever had. The pictures don’t do the flat justice.

Neighborhood
A lot of shops and places to eat. Easy access to Bairro Alto.

Recommended places nearby
Sher-e-Punjab has good takeout chicken.