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Allow a longer time to file a complaint and get my money back. It took me 2 days to discover all of the things wrong with the apartment that just made it impossible for me to live there. I tried contacting the landlord first to see if it would be resolved and by the time that I had given up on that, the window to file had closed. There was an issue with the heat (I rented in January in Prague) where the radiator was full of air so 75% of the radiator would not get hot. There was an issue with the running water for the toilet(it was not refilling and would only flush once an hour) and the landlord told me that it was "good enough" and it would take too long to get someone to fix it. You can look in my messages to see this. So I had to forfeit an entire month's rent because I was trying to resolve an issue with the owner first. I made the first few days of my move to Prague incredibly stressful. Please, if someone is reading this, can i have my money back?

Communication was prompt and horrible

I would like to close a task once I do it and not getting an immediate confirmation unfortunately means I have to come back to this. Airbnb offers direct bookings, this should be shown in the overview of results...

You should be ashamed.

Background check of landlords, check for legality of the apartment prior to renting to paying customers. Live up to some level of professional accountability when your paying customers have a bad and illegal experience with a landlord. Hire an attorney in the countries you do business in, to ensure a proper (and legal) lease agreement.

Péncentrikus az oldal de a partnereinek az érdekeit mint jelen esetben a tulajdon érdekeit nem veszi figyelembe.A bérlő nem fizetett és kárt okozott.Az oldal szerint nem kérhetünk depositot.Biztosítási díjat számolnak fel.Most akkor tessék kártalanítani!!

I don't know anyone traveling.

problems with google login, problems with chrome on mac. solution was make account with password and use firefox on windows

WORST SERVICE EVER!

I won't work with you again, unless you allow a different model of lease agreement. The one Flatio forces upon landlords is complete nonsense.

No se ha cumplido lo de la primera reserva gratis.

Page keeps refreshing instead of moving forward. Very annouing

Nem jó a customer care ès telefonos elèrhetõsèg sincs Nem vèdi meg a tulajdonost elèggè a nem jószàndekū berloktol

Guest service fee needs to be known to the landlord. So that landlord can communicate to potential guests. Guest service fee of 15% is ridiculously too high. Also an option for landlord to pay all fees needs to be included.

VERY HIGH SERVICE FEE

Не брать комиссию

Too complicated, should be more simple.

Let me contact the host directly before asking to book.

Hovni

Moji nájemníci si opakovaně stěžují na nekomunikaci ze strany Flatio. V případě jakýchkoliv potíží, či dotazů nájemníků Flatio podpora nesplňuje očekávání nájemníků.

no quiero hacer encuestas.

There should be a policy that allows landlords to get rid of horrible tenants. I was forced to have my first tenant even after a huge dispute that she caused to get some money back, and she did not want to leave even after I offered mutual termination of the contract. She caused me a lot of problems throughout her stay, and I just had to accept it. She left my flat dirty and damaged, and now Flatio does not pay for the cleaning. Problematic process, a nightmare for landlords. Why is the landlord expected to pay for 25% of the damage? This does not make any sense.

The very big problem is a fee. I'm an Ukrainian and saw 50% off. How to use it I didn't know. Made reservation at night and had no answer from support. So paid full price, then in several weeks got those 50% back. Well, ok. But then I made second reservation... and again the same system. I'm still Ukrainian. Why do I need to write every time? I would recommend lower fee for long stays or for extension. Your service helps to find landlords and that's all. If we meet, we can continue without you... Well, we did it and you don't get money anymore. Just because of high prices. I could pay some euros for comfortable mailing, payment and contract system. But pay hundreds... No, thanks.

O contrato devia defender mais os proprietarios. No meu caso tinha uma reserva de 1 ano e o inquilino desistiu no primeiro mes nao me pagando a renda devida.