I have already recommended Flatio service to my friends, however there are some things you definitely should improve.
The process of making changes in the confirmed booking is very complicated. Your booking system does not provide neither updated information about the reservation, nor any straightforward way to make changes.
At the same time, your customer support is fast and helpful. That is nice, however, for the price (I mean the commission of over 10% paid to Flatio) the better booking management system is expected.
04.09.2025•Prag
Radim K.
Host
Kauce za nájemníky nechodí pronajímateli
10.09.2025•Prag
Pedro M.
Host
Não nesta reserva...
Tenho razões de queixa na anterior...
Connor Smith, contínuo a aguardar o pagamento do valor em falta (139€)
10.09.2025•Porto
David O.
Guest
10/10
09.09.2025•Lissabon
Sebastian K.
Guest
1 point off for slow customer support, especially on weekends. Otherwise great!
31.08.2025•Porto
Anita C.
Host
The very quick response to questions, the correctness, custom care etc.
07.09.2025•Budapest
Kevin B.
Guest
Easy to use
07.09.2025•Prag
Stepan T.
Guest
Super
07.09.2025•Prag
Miguel Angel C.
Host
Estoy teniendo mis primeras experiencias con la plataforma Flatio y la verdad ha sido fantástico tienen una plataforma muy fácil de manejar, la comunicación con los huéspedes es facil, el tramite para check in in check out es muy ágil y el pago es muy rápido , definitivamente seguiré trabajando con Flatio y lo recomendare a amigos
06.09.2025•Arona
Jason C.
Guest
The fees and difficulty booking were a hassle compared to other services.
06.09.2025•Prag
Francisco M.
Host
É uma plataforma intuitiva. É pena não terem um horário de atendimento telefónico mais alargado
05.09.2025•Porto
Stephanie W.
Guest
I think the platform is easy to use. I don't think you should request reviews quite as much as you do.
13.09.2025•Porto
Mouloud B.
Guest
Good overall fast and reactive to questions
05.09.2025•Prag
Miroslava P.
Host
Nič
04.09.2025•Bratislava
Murat B.
Guest
The best choice for nomadic travel.
04.09.2025•Colares
Filomena M.
Guest
Good
04.09.2025•São Martinho do Porto
Elizaveta K.
Guest
yes, very good service, but quite high commission
04.09.2025•Bratislava
Angel Marie S.
Guest
The payment options could include paypal
09.09.2025•Alicante
Barry J.
Host
Calendar management
03.09.2025•Estoril
Alba B.
Host
Me da seguridad alquilar a través de la plataforma. El calendario de disponibilidad es difícil de actualitzar, no es intuitivo.
03.09.2025•Barcelona
Eric O.
Guest
Flatio is a very good service. Their customer service has been very helpful when we've had difficulties. We were able to solve our problems easily with Flatio's help. I recommend it for anyone looking for an apartment in Portugal.
03.09.2025•Parchal
Etsuko N.
Guest
Overall, I am very satisfied. In addition to how easy it was to search for the property and complete the contract, the clear payment schedule gave me peace of mind, as it greatly minimized the risk of fraud. When I inquired about a cancellation for personal reasons before the contract date, the response was quick and courteous. I also felt that all the features I could possibly hope for were already in place.
10.09.2025•Porto
Fernando M.
Guest
Até ao momento estou a gostar, é a segunda vez que utilizo e não tenho razão de queixa ate ao momento. Simples. Melhorias, antes de alugar este sitio tentei outro algumas vezes e não tive respostas. Tentar que os proprietários tenham tempo de resposta a dizer se estão interessados ou não... Obrigado
03.09.2025•Leça da Palmeira
Etsuko N.
Guest
The countermeasures to prevent fraud are comprehensive. I would also like to have American Express available as a payment option.