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Unfortunately, I cannot recommend the apartment. Our host Diana was very nice but we had some problems with the building: - The door to the apartment was very hard to open and close - There is no lift and the common area smells bad - The apartment has problems with ants (but poison for it was provided) Good things are that things were mostly in a good shape and looked nice. The internet speed was good, TV was good and the apartment is spacious - The kitchen was well-equipped but most of the pans were missing their handles

Aurelian is potentially the nicest landlord I've ever had. I wish it worked out, but I had problems with the unit and chose to move out early (which he allowed me to do very easily). Things I didn't like that can be fixed: the bath didn't work (emits boiling water only). Things I didn't like that might not be able to be fixed: the floors are thin and I can always hear the downstairs talking or with the TV on. They also smoke so I can't open the window. No other problems. LANDLORD'S REPLY: The bath water worked correctly after check but could not be demonstrated as the guest required self-checkin. The neighbour noise probably happened but could be circumstantial. Currently it is pretty silent and TV inaudible, improvements could be due to recent interactions with neighboorhood. Care when moving heavy objects might help avoiding noise conflicts as floor is effectively thin, and closing the bedroom door or windows will completely shut same-floor noises.

Мы были очень разочарованы этим жильем, если есть альтернативы по цене - советуем выбрать их. 1. Заселение/время чек-ин-чек-аут Во-первых, арендодатель настаивает на позднем заселении в 16:00, что в принципе неудобно. Но когда мы заселялись, даже в это время нас не смогли заселить и мы были вынуждены ждать еще час, так как квартира не была готова. Я считаю это категорически неприемлемым, так как время заселение итак невероятно позднее, а нас заставили еще час сидеть с чемоданами и просто ждать, хотя номер был полностью оплачен. Время выселения 10:00 утра, что опять же, неудобно. 2. Не заселили в забронированное здание. Мы выбрали конкретную квартиру в конкретном здании, проверили что нас устраивает вид из окна и только потом оплатили. Но во время заселения нас поселили в другое здание, с гораздо худшими условиями и очень плохим ремонтов (вздутые и обшарпанные полы, из которых торчали щепки, так как это был битый ламинат). Мы сразу же обратились в арендодателю, но он тянул несколько дней и не переселял нас в забронированную и оплаченную квартиру, пришлось связывать с поддержкой flatio. Только после того как они (flatio) объяснили нам, что мы можем съехать и потребовать компенсацию за неделю-нам переселили в нужное здание, на это ушло несколько дней. И да, нас заселили не в номер с тем видом, который мы выбрали на flatio, а опять не в тот. В третий раз мотать себе нервы и ругаться мы уже просто не стали. 3. Чистота. Квартира грязная: грязные пятная на занавесках, сколы и пятна на поверхностях. Не считая занавесок, это было не ужасно, а просто обшарпано, но так как мы платили большой залог: пришлось очень долго это все фотографировать/снимать/обсуждать/тратить свое время, чтобы в дальнейшем не было претензий. 4. Не работающий Wi-Fi Он просто настолько медленный, что ни одной страницы вы не загрузите. Нам пришлось купить местные сим-карты с Интернетом, потому что он не работал вообще. Помощь нам предложили за неделю для выезда, когда у нас уже был интернет, и нам было это не нужно. 5. Очень долгий возврат депозита. Если вы думаете что вам вернут депозит в день выселения, просто проверив номер-вы ошибаетесь. Вам придется ждать минимум 3-5 дней ( и это если повезет), постоянно о себе напоминая, чтобы хоть как-то ускорить процесс возврата. Мы свой все еще не получили, но пока что еще надеемся что обойдемся без очередного скандала и привлечения поддержки flatio.

The location is excellent. At the very heart of Funchal. Very accessible and easy to find. If the place had airconditioning, I would probably give it a great score. Also, the street is very lively with a lot of movement and noise, so if that's an issue for you, you might not enjoy your time.

The only advantages of the apartment are the balcony with a superb view and the fact that the building is on the beach. Apart from these aspects, the apartment is in a deplorable condition. The tile moves and creaks everywhere, it even swelled and broke and they moved us to another apartment to make repairs. You cannot sit on the sofa in the living room, it is at least 30 years old and it falls apart from any corner. The sofa and the carpet are so old and faded and full of dust that they are completely unusable and have given us a strong dust allergy. The furniture in the balcony is so old that the paint is peeling off. We had to wash all the windows when we moved into the apartment plus the carpet which was full of dust. The refrigerator in the apartment is an extremely small one, like a hotel refrigerator, totally unsuitable for an apartment or for a medium-long term rent. The doors and windows do not insulate sound at all. You can hear any movement from the parking lot and from the nearby shisha bar. The internet is not good for remote work. The collaboration with the staff was a good one.

Byt v horším stavu než je patrné z fotek (je přislíbená rekonstrukce). Ale poloha bytu příjemná, bezpečná oblast, pohodlný způsob pro check-in i check-out, fajn komunikace s majiteli.

The location is fantastic, the ocean is very close but the apartment did not look ready for receiving guests. And unfortunately, the apartment looked different from the pictures from when we booked, actually, it was a ground-floor apartment. However, the owner tried to fix everything she could as soon as possible which I appreciate. Overall, the location was just great.

It was hot and the AC was very weak, so the apartment.. The curtains are not enough to avoid the light, so when the sun rises it was difficult to sleep (during 10 days). When we arrived (14 august)there was not enough paper to the toilet, liquid to wash the dishes and the clothes, kitchen towels were very old, notrash bags...

Very few dishes, old furniture, smells damp, little storage space. While the apartment is clean.

I recently stayed at Chillapartman property and unfortunately, my experience was far from satisfactory. Firstly, the washing machine which was promised in the listing was missing upon my arrival. The landlord did assure me that it would be installed within the first two weeks and also promised to reimburse my expenses for using a public laundry service. He didn't. This was a minor inconvenience, which I was initially willing to overlook. However, during my stay, the landlord repeatedly made requests for small favors. This ranged from picking up his bike from the street to photographing certain items within the apartment. These tasks were not what I expected to be responsible for as a guest. The real disruption began when the landlord decided to undertake construction work in the bathroom to install the washing machine. This lasted half a day, which was a significant inconvenience. Following this, he tried to convince me to pay for the machine's delivery using my personal details and account, a clear breach of my privacy. The tipping point came when, due to my commitments, I couldn’t fulfil one of his many requests. In response, he resorted to threats such as cutting off the internet and making deliberate construction noises in the kitchen, making it impossible to live peacefully. From that point on, I felt it necessary to only communicate with him through Flatio support to ensure my personal safety and security. In conclusion, I would not recommend staying at this property. While the apartment might be appealing on its surface, the landlord's behavior significantly detracted from my experience.

Majitelka téměř nekomunikovala.

A nice rural place to stay, but too manny flies coming home from the village

Freundliches und (ver-)einnehmendes Wesen der Vermieterin. Bei Ausstattung und Sauberkeit ist ordentlich Luft nach oben, besonders was die Küche betrifft. Unangenehm auch, dass kein Fenster geöffnet werden darf, in der Küche auch gar nicht geöffnet werden kann. Bad und Waschmaschine sind Ok.

The apartment is great, wonderful location and spacious. There were some maintenance issues with the place that never got resolved despite multiple requests. Others did get resolved after complaints were made.

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It is a quiet place to stay this guest house depends on your vacation purpose. As for me, after long beach surfing life, I took a full rest here. I just wanna address some of the points, it is nearby the train station, however, the train is coming every 20min, so you have to calculate the commute time. You have the right to request laundry service based on their house rule, however, I found the host adds an additional excuse to do this. Thus, I recommend and make sure to communicate with her clearly. (ask for coins, and go to the laundry store by yourself or request them to do it in advance). I barely see the host or cleaner while staying here, they provide good cleaning service. Luckily I have no other guests while staying on my 3rd floor. Other than that, you can feel free to stay.

The apartment fully corresponds to the photos. It has everything necessary for a short-term stay. It is equidistant from the center of Porto and the ocean (40-50 minutes on foot, 15 minutes by car). For a long-term stay, there are some drawbacks, especially if you plan to spend a lot of time in the apartment, for example, in the case of remote work. There is no air conditioning, and it can get stuffy in the mornings. The internet speed is sufficient for work, but there are no dedicated workspaces in the apartment. There is a small farm nearby, and the bird cries can be quite loud. The mattress in the bedroom is not very comfortable. The kitchen is narrow, which makes it less comfortable. Overall, the apartment is suitable for short-term stays or for a long-term stay if you don't plan to spend a lot of time inside during the day.

The apartment seemed to look nice on initial arrival, and so we thought we’d have no problems, the location is also great. But unfortunately this provided to be a very uncomfortable stay, and led to a lot of frustration and sleepless nights. Firstly, there is no AC in this apartment. I had known this and contacted the landlord to confirm and she comforted me by telling me that there is a big fan above the bed which keeps the room very cool. I thought I’d be fine, being as Madeira doesn’t get ridiculously hot due to it’s geographical position, but oh how I was wrong. The room was always so horrendously hot, it would always be warmer than it was outside and me and my partner could never sleep nor fully just relax in the apartment as it was so uncomfortable. It got to the point of being unbearable where we had to buy ourselves an extra fan to try mitigate the terrible heat that this apartment trapped in- it was cooler outside than it was inside all the time. We would often be covered in sweat, and eventually, the heat became so bad we started spending some nights at my partners parents house in Madeira. This apartment was a burden to us and to them…disgraceful. Secondly, the natural light was such a big issue for me. I could never have one sleep where my body wouldn’t be disturbed by the natural light, so I never was able to have one night of continuous sleep here (+ the heat as explained above). As the landlord likely wanted to keep costs down for them, instead of thinking about the basic needs of their tenants, as well as no AC, there were no fitted blackout curtains. Just two blinds that were set so far from the window all the light managed to enter from the gapping sides, and a flimsy, sheer white curtain which was set in front of the large glass double door that led to the small terrace, so so much light just poured in as soon as the sun rose at 6am. Furthermore, the blind had been poorly fitted and if we went to just open the window to try lessen the boiling hot apartment, the blind would fall and every time we would have to fix it. It became a nuisance. We had to take matters into our hands again, by using a blind that they had hidden behind a cabinet and draping it over that curtain pole. It didn’t do much but we had to try something. Thirdly, the hot water. When we went to have a shower, obviously one would want to take a lukewarm shower, not an ice cold one for 30 mins to wash their hair, or shave etc. The hot water just ran out after 30mins leaving me or my partner, to have to have a cold shower. So we had to start taking shorter showers, when we had been at the beach or out all day and just had wanted to come back to a relaxing shower. That was not an option at this shit show of an apartment! Finally, the landlords attitude when faced with having to take care of their tenants. It was awful. On my last night, our keys had been left in the apartment and the door had been shut and locked itself (as it locks automatically) as we went for dinner with my partners parents at around 9pm-10pm. We realised as we left the apartment building neither of us had the key, and so we called Lucia the landlord. She was talking over me as I was trying to politely explain what happened, but I gave her the benefit of the doubt and blamed it on poor connection as she isn’t even in Madeira she is in South Africa, so no where near to properly assist to her tenants if need be. However when she did eventually listen to my problem, I was met with such a rude and, dare I say, bitchy tone, as she said she won’t do anything about it, regardless of the fact we had a flight the next morning at 7am, as the other woman who also assumed responsibility of the apartment and lives in Madeira, was asleep and she reused to wake her and said we’d just have to miss our flight as there is nothing she would do about it. After my polite plead for help, my partner had to use a more firm tone with her, in which she finally agreed to call the other woman to give us the spare set of keys she had. So we drove there, got them, and all was sorted- however, again lack of concern for tenants was apparent as they had not left any spare keys anywhere near the apartment. So this whole stay was just not a peaceful experience, it was so problematic. From the hot temperature due to no AC, the flooding in of natural light at 6am due to poor efforts to install proper blackouts, to sleepless nights, and the rude/ unprofessional attitude of the main tenant Lucia…I would 100% never stay here again. I should note the apartment building itself had maggots just running around on the ground floor, and there was a crushed dead one on the elevator door- think it sums up the stay pretty well. Thanks. LANDLORD'S REPLY: Thanks for your comments and feedback. A few things were out of my control eg the uncharacteristic heat wave in Madeira that broke new temperature records. An aircon has not been needed in the past due to the normally moderate climate, but we will look at investing in this in the future. The unusually high temperatures probably also contributed to the maggots you saw, as the block is always kept in a very clean state. I will bring this up with the body corporate though. I apologize if I was abrupt in the middle of the night, but I was caught off gaurd. We now have procedures in place if this happens again in the future.

First time using Flatio and will not use again. Will stick with Airbnb and other reputable sites when booking in the future. The entire experience was less than satisfactory. There were challenges with booking because the rate, dates, and website were inaccurate. The initial apartment that we booked ended up being very dark and uncomfortable. To the host’s credit, they were able to move us to a different location. The second apartment was better but still not great. Weird electricity situation with the keys in that we had to put the key into a switch to have power, which made it difficult for the two of us to ever be apart. When we asked if we could have a second set, the host said no. Other issues included a broken ceiling fan that the host didn’t repair even though we were there for 3 weeks, a leaky refrigerator and water heater, pillows so thin that we went and bought our own, cockroaches in the kitchen, only one towel each, etc. The location is great and we still enjoyed our time in Malaga, but we would not recommend Flatio or Malaga Planners.

Great person who really care about but I have wait for 3 hours before gets the keys

It's more of a room than an apartment because it shares a corridor with other apartments. There were holes in the walls, cobwebs on the walls, the wooden bed was covered in dust, the washbasin was clogged, the extractor fan in the bathroom did not work. In this room, the hood in the kitchen was not carried out properly because of this, all the smells of cooking were heard in the common corridor. Also, just be prepared that the owner can kick you out any day because his friends came to him, and they need to be settled there.

El lugar cumplia con las expectativas, hubieron algunos problemas para cancelar el contrato.

A lot of problems with the housing utilities like the hot water not working on several occasions. The landlord also refused to give me my deposit back at the end so Flatio had to step in. Overall I would not recommend anyone to family or friends.

Overall, the accommodation is not bad, spacious, in a more or less decent location, but... It is way overpriced. If you plan to stay for more than 1 month, it's better to look for other options. 28 (34) thousand CZK for this apartment is excessive, considering it's on the first floor, the location, and other points. For this money, you can rent a much better place. In my opinion, the optimal price should not exceed 20k CZK per month. The internet is quite slow (up to 50mb). Watching movies in 1080HD and performing regular work tasks, video calls are slow and of poor quality. There are many insects (ants, etc.), especially noticeable in early spring, as they crawl in from the street because the apartment is on the first floor. The bedroom window is right next to the entrance door to the building, so you can constantly hear it opening/closing, conversations, and noise. The bedroom is small, but this can be seen in the photos. Overall, the living experience is not bad, the hosts are nice and live in the apartment across the hall, but the pricing issue is quite unpleasant. Moreover, read the contract carefully - if you cancel the apartment for any reason earlier, you will be obliged to return the difference, proportionate to the discount you received when booking. We booked for half a year since we planned to live that long or even longer. But due to certain circumstances, we had to move out earlier, on the 3rd month, and return an additional 18k CZK to the owner. It was quite an unpleasant experience, as the apartment ended up costing about 34 thousand CZK per month or 102,000 CZK for 3 months. Is it worth it? Absolutely not. Be cautious and learn from others' mistakes :)