Flatio, Ginetes - Wohnen auf Zeit

Laszlo P. Tenant

I gave 5 since I do not have enough experience with the platform yet.

22.04.2024 • Ponta Delgada

Victor V. Tenant

I have just started

13.02.2024 • Ribeira Grande

T K. Tenant

Flatio fees are way too expensive for what is provided. It seemed like they used to be much more resonable. I do appreciate the idea of longer term arrangements and am always looking for alternatives to AirBNB. I was surprised by the last minute notion that I was responsible for deep cleaning of the apartment at handover, which is not how things typically work in places I've been over the years. Landlords should be responsible for deep cleaning between tenants.

18.09.2023 • Ponta Delgada

T K. Tenant

I cannot praise nor criticize Flatio at this time as I have no experience with it.

11.03.2023 • Ponta Delgada

Paul G. Tenant

It still seems to be a little unclear during the reservation process of what the obligations/process is. That makes me uncomfortable. I also think that search process could be greatly improved. i.e. global search capacity across the different countries rather than having to go into each individual city/province. So, it is an iterative process and this is a nice first attempt but it needs more refinement to truly service the needs of prospective clients. I think that you could do a lot more testing with "power users" to determine what that should look like. Congrats on a good start though. Paul :)

03.04.2022 • Ponta Delgada

Hans K. Tenant

It was good to inform us about upcoming duties. But you should better communicate this with the landlord since they were not coinciding with the landlord's wishes. That causes a lot of confusion. The landlord was much better organised than you assumed. I was (and am usually) very annoyed by these platforms trying to prevent direct communication between tenant and landlord. It indicates that the platform is less interested in providing good service than with earning money. The contract had to be changed in order to comply with changed arrival dates. Ultimately, I had to solve this directly with the landlord. That was a matter of seconds. But this does not shine a good light on the platform. In general, I do not see the need for such platforms. For getting more customers, more well known platforms like bookings might be much more useful.

12.05.2022 • Ponta Delgada

Peter B. Tenant

The service fee that Flatio charges is really off-putting, as it scales with the price of the apartment being rented and doesn't represent any additional value being provided by Flatio. The services that are supposed to be offered as a result of this fee are rarely available. Additionally, there are no reviews available from other travelers.

13.06.2021 • Ponta Delgada

Sara V. Tenant

Não planeio pagar um apartamento durante um ano (bem como uma taxa de serviço) sem antes ver o apartamento e encontrar-me com a pessoa que o arrenda.

21.12.2020 • Ponta Delgada

Ginetes, Portugal: Read reviews from both tenants and landlords who've had rental experiences in this destination!