StayProtection vs. Stay Benefits
StayProtection
StayProtection for Guests is a Flatio coverage that applies to you at all times. It was designed to protect you, your money, and your peace of mind. StayProtection also includes an exclusive Move-in Guarantee, ensuring you'll have a place to stay even if things don't go as planned.
+ Stay Benefits
StayProtection
+ Stay Benefits
Stay Benefits is a special part of the StayProtection coverage which doesn't come with all Flatio properties. They include liability insurance, assistant services, and 24/7 online support for all situations covered by this package.
You can read more about the StayProtection and Stay Benefits packages and when they are applicable on this page.
Move-in Guarantee
1000/400 Mbps
Strict (30-days)
Reviews
I’m hesitant to write this…because I selfishly want to keep this place a secret, but Matilde deserves every bit of praise. This was hands down one of the best stays I’ve ever had. The space is calm, welcoming, and so thoughtfully maintained. The location was perfect — away from busy streets and areas but still very convenient. Matilde is kind, responsive, and genuinely warm. You can feel that she truly cares about her guests and wants us to feel at home, which I really appreciate. She even went out of her way to offer tips on where to explore in the city, which led me to some of my favourite Lisbon memories. If you’re lucky enough to find availability, don’t think twice. Just don’t book when I’m in Lisbon please as I consider this my Lisbon home. 🙏🏽🥹
Neighborhood
I absolutely love the neighbourhood. Before I came to Lisbon, my friend who has been to Lisbon twice recommended booking somewhere closer to the city center. I am so glad I didn't listen to her because this location is perfect -- close to cafes, reasonably priced & quality restaurants (less touristy), and plenty of supermarkets just a few mins away. On top of that, it's close to the city center. You get best of both worlds: quiet home and convenience to explore if you feel like it. ◡̈
I’m hesitant to write this…because I selfishly want to keep this place a secret, but Matilde deserves every bit of praise. This was hands down one of the best stays I’ve ever had. The space is calm, welcoming, and so thoughtfully maintained. The location was perfect — away from busy streets and areas but still very convenient. Matilde is kind, responsive, and genuinely warm. You can feel that she truly cares about her guests and wants us to feel at home, which I really appreciate. She even went out of her way to offer tips on where to explore in the city, which led me to some of my favourite Lisbon memories. If you’re lucky enough to find availability, don’t think twice. Just don’t book when I’m in Lisbon please as I consider this my Lisbon home. 🙏🏽🥹
Neighborhood
I absolutely love the neighbourhood. Before I came to Lisbon, my friend who has been to Lisbon twice recommended booking somewhere closer to the city center. I am so glad I didn't listen to her because this location is perfect -- close to cafes, reasonably priced & quality restaurants (less touristy), and plenty of supermarkets just a few mins away. On top of that, it's close to the city center. You get best of both worlds: quiet home and convenience to explore if you feel like it. ◡̈