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Help Center Help for Landlords Move in and move out of tenant
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Help for Landlords

Move in and move out of tenant

What must I remember to do when handing over a flat?
Before the property handover It is very important that you do the following before you hand over your flat to a tenant: Compare the data in the lease…
How to work with the Handover Protocol?
One of the steps in handing over your flat in person (and take it back from tenant in person) is the signing of the handover and takeover protocol.…
Can I hand over my flat to the tenant sooner or later than was stated in the rental agreement?
In short, yes, an earlier or later handover is possible. However, please note that when you approved the original reservation request, you created a…
The tenant hasn’t communicated with me before moving in. What should I do?
We recommend contacting a potential tenant as soon as you approve a reservation request. If they don’t communicate with you even after you reach out…
The tenant did not come to the property handover. What should I do?
We recommend you confirm the handover time, place, and date with the tenant the day before you are scheduled to meet. If they do not answer you, try…
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How does the tenant move out?
As soon as the lease agreement ends, the tenant must move out. Your tenants have a responsibility to leave your property in the condition in which…
The tenant left behind a mess and / or other damage. What should I do?
This situation is best prevented by personal presence when taking over the housing from the tenant, when it's possible to immediately check the…
What is a Damage Coverage Guarantee deposit and how can I qualify for it?
Flatio knows your property is valuable. We also respect that, without a deposit, it can be a risk to rent your flat out to strangers. This is why…
How does Flatio’s Emergency Line work?
The Emergency Line is a special line for urgent matters ONLY on move-in and move-out days, e.g. if the tenant doesn’t contact the landlord to make…